Booking
It is a legal requirement, in sections 19 and 20 of the Veterinary Surgeons Act 1966, for a veterinary referral to be completed by yourself and your pet's veterinary practice prior to an appointment. You can download a referral form from this website. We can also help you with this process and get in touch with your vet on your behalf, providing we have a few details.
Payment is required on the day of your appointment. While we’re unable to process direct insurance claims, many owners are able to claim back the cost of physiotherapy afterwards. It’s always best to check with your pet’s insurance provider to see what’s included in your policy.
WHAT TO EXPECT
QUESTIONNAIRE
A short questionnaire to understand your animal’s history, lifestyle and current concerns.
BODY CONDITION SCORE
A simple check of your pet’s weight, muscle tone and overall physical condition.
ASSESSMENT
An evaluation to see how your pet moves and identify any problem areas.
TREATMENT
Tailored, therapeutic techniques to ease discomfort and support better movement.
EXERCISE PROGRAM
Personalised exercises to help your pet continue improving comfortably at home.
As we work alongside your vet, they will be updated on our assessment findings, treatment and how well your pet responds to physiotherapy throughout their journey. This ensures we are doing the best for your pet and continuity of care.